There’s a Deaf customer on the other end. Now you can respond.

What is E-cute Sign?

E-cute Sign is a widget that can be integrated into any website, enabling Deaf customers to start a video call with a professional Italian Sign Language (LIS) interpreter, who interprets the response from the relevant company department. The service is delivered through our proprietary platform, ensuring quality and security.

Key Figures

QUICK CALLS

Video calls of up to 15 minutes at €1 per minute. You only pay when you receive a video call.

MAXIMUM WAIT TIME

Less than 3 minutes for an Italian Sign Language interpreter to join the video call.

ANNUAL FEE

€200 + VAT, renewed every 12 months. Individual video calls are charged separately.

July 5

Introduced

1 - CLICK

A Deaf customer clicks on the E-CUTE SIGN icon on your company’s website.

July 5

Introduced

2 - FORM

The customer completes a short form, previously customized by your company.

July 5

Introduced

3 - LINK

The designated company representative receives an email containing an invitation link to join the video call.

July 5

Introduced

4 - CONNECTION

The video call begins, connecting the company representative, the LIS interpreter, and the Deaf customer.

July 5

Introduced

5 - VIDEO CALL

Communication between the Deaf customer and the company begins, with the LIS interpreter providing real-time interpretation.

July 5

Introduced

1 - CLICK

A Deaf customer clicks on the E-CUTE SIGN icon on your company’s website.

July 5

Introduced

2 - FORM

The customer completes a short form, previously customized by your company.

July 5

Introduced

3 - LINK

The designated company representative receives an email containing an invitation link to join the video call.

July 5

Introduced

4 - CONNECTION

The video call begins, connecting the company representative, the LIS interpreter, and the Deaf customer.

July 5

Introduced

5 - VIDEO CALL

Communication between the Deaf customer and the company begins, with the LIS interpreter providing real-time interpretation.

No need for an in-house LIS team, your own network of interpreters, or dedicated hardware!

What’s included in the service?

Customer dashboard with reports.

Proprietary platform.

Certified interpreters.

Customizable initial form.

Secure data management.

You’ve made it this far. Why not get in touch?

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Accessibility and Businesses: Everything You Need to Know

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